Looking for answers? You've come to the right place.
Monday — Friday 9am - 6pm EST
Drop us a line anytime at
We’d love to hear from you and will reply as soon as possible.
Once your order is placed it will be reviewed.
Fresh reserves the right to cancel any orders that are not in line with our Terms and Conditions.
We apologize, but currently we are unable to process and ship orders to destinations outside of the United States.
SHIPPING & HANDLING
Monday - Friday, excluding federal holidays within the United States, as well as the day after Thanksgiving.
Due to the impact of COVID-19, we have made changes in the operations of our fulfillment center to best ensure the safety and well-being of our team and therefore, are experiencing shipping delays. If you have a question about the status of your order, please reference the tracking number in your confirmation email, call us at 800-373-7420 or email us at email@example.com. Due to delays, please allow 72 hours to receive a response. We apologize for any inconvenience.
· Standard Shipping (Delivers in 5-7 business days): FREE through May 31st with code FRESHSHIP
· Express Shipping (Delivers in 4-5 business days): $19
· Priority Shipping (Delivers in 3-4 business days): $22
Shipping charges are based on order totals and Fresh offers free standard shipping on all orders through May 31st, excluding tax and gift wrap.
Shipping to Alaska, Hawaii and Puerto Rico requires Express Shipping.
We can not deliver shipments to PO Boxes. Also please note that Fresh cannot ship perfumes to APO/FPO addresses as we can only ship to these addresses using United States Postal Service. We thank you for your understanding.